We'll send a sign-in code to this email address if it matches an existing account.
We don't require that customers sign in before making bookings, sometimes it is not convenient.
Customer accounts are made automatically when you make your first booking via the guest checkout or over the phone.
If you don't receive a code after a minute or two it is likely you don't have an account yet.
If you think there is a problem with your account, please contact us.
WalesWales
